[+] Overview

Nevra eSIM is a no-login service. We do not have user accounts. We collect the absolute minimum data needed to operate the service and deliver your eSIM.

[+] Data We Collect

Email address — collected at checkout to: (a) send your eSIM QR code, (b) send payment confirmation, (c) allow you to recover your purchase history in the future.

Session ID — a unique identifier generated when you start an order. It links your order form selections to your payment and eSIM delivery. It is stored in a cookie/localStorage so you can resume an incomplete order.

Payment data — processed by Paddle (our payment provider). We do not store your card number, CVV, or full payment details. Paddle sends us a transaction ID and your email. See Paddle's privacy policy for details on payment data handling.

[+] How We Use Your Data

[+] To deliver your eSIM QR code via email
[+] To process and fulfill your order
[+] To respond to support requests
[+] To process refunds when applicable

We do NOT use your data for marketing, advertising, or selling to third parties.

[+] Data We Do NOT Collect

[+] No account credentials (there are no accounts)
[+] No browsing tracking or analytics that identify you personally
[+] No device information beyond what is needed for eSIM compatibility
[+] No location tracking

[+] Data Storage

Your order data (email, session ID, plan details, eSIM assignment) is stored in Cloudflare D1, a SQLite database at the edge. Payment records are stored by Paddle. We retain order data for the duration needed to provide the service and for refund processing (up to 180 days after purchase).

[+] Your Rights

You can request:

[+] a copy of your order data
[+] deletion of your order data (subject to legal/financial retention requirements)
[+] correction of incorrect data

Email support@esim.nevra.app to exercise any of these rights.

[+] Cookies

We use a minimal cookie/localStorage entry to store your theme preference and session ID for order recovery. No tracking cookies, no advertising cookies.

[+] Contact

Questions about privacy? Email support@esim.nevra.app.